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RETURNS, EXCHANGE & REFUNDS  

RETURNS & EXCHANGES

Returns & Exchanges will ONLY be accepted if your order is damaged in transit OR you have received the incorrect product.

If your order is damaged in transit OR you have received the wrong product, YOU MUST inform us at the earliest (that is, within 3 days of receipt of the order) and then make ensure that they are returned exactly the way in which they were received (unworn, with original packaging).

Once we have received your order parcel, our team will replace the items free of charge if possible OR issue a refund for the cost of goods to the credit/debit card used for online shopping.

REFUNDS

Refunds will be done only for the following cases:

  • Genuine quality issues.
  • Packages lost in transit.
  • Wrong Item Shipped.

No Refunds will be provided in the following cases:

  • Incorrect or outdated delivery address provided by you.
  • After 3 failed delivery attempts by our courier agencies.
  • Package refused by recipient.
  • Sizing issues. Our size guides should be reviewed carefully before making your purchase.
  • Products returned by you in a used or damaged condition.
  • Products are not faulty or damaged (on our inspection).

Please note that all REFUNDS will be equal to the purchase price of the jewellery and the shipping charges. Refunds will only be made after we have received the shipment in its original packaging.



Products  


Nacklaces 1     Details   




Antique Pendants 7     Details   



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info@capsjewellery.com
+91-40-40201491
+91-40-32405515

Contact Us


Caps Gold Pvt. Ltd.
#3-2-354, S. V. Street,
R. P Road,
Secunderabad,
Andhra Pradesh - 500003
India.

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